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Is there any Truth Social customer service?

Truth Social

Truth Social (also stylized as TRUTH Social) is a social media outlet created by Trump Media & Technology Group (TMTG). TMTG is an American agency and technology company founded in October 2021 by former U.S. President Donald Trump. The Truth Social outlet is a free and open-source circulated social network.

Former President Donald Trump erected the new social media platform after he was prohibited from Facebook and Twitter in 2021, post the Capitol riot in January 2021.

Trump Media & Technology Group’s mission is to develop an opponent to the social media association advocating “Cancel Culture” and fight back against the “Big Tech” organizations of Silicon Valley.

In May 2021, Trump inaugurated “From the Desk of Donald J. Trump”, a web page where he posted short tweet-like statements. The USA announced in early June that it was shut down after less than a month. Trump’s senior assistant Jason Miller insisted that it would not be coming back.

Truth Social
Truth Social

The service was inaugurated on 21 February 2022. It has undergone drastic and constant scaling difficulties from the beginning. It is accessible to limited users in the United States.

Truth Social is a Twitter replica that calls itself an “open, free, and honest” social media site. It’s similar to other platforms like Parler and MeWe, proclaiming to have free speech and not differentiating against the political viewpoints of users.

It went like a bat out of hell as the number one free application on the App Store. It was broadcasted and remained one of the App Store’s most famous social networking apps on the day of its inauguration.

Donald Trump’s views on Truth Social

“We live in a world where the Taliban have a huge presence on Twitter, but your favorite US president has been silenced. That is unacceptable,” Trump said in a written statement contained in a press release.

“I am excited to send my first truth to the Truth Society very soon. TMTG was founded with the mission of giving everyone a voice. I look forward to sharing my thoughts on True Social and fighting Big Tech soon.”

The launch of Truth Social

Trump made the first post on the platform on February 16, 2022. CEO of TMTG Devin Nunes said that he had anticipated the outlet would not be completely open to the populace until late March. A beta test with 500 users was undertaken in February 2022.

Truth Social was broadcasted on Apple iOS, on 21 February 2022 attaining No. 1 on the top chart of  Apple’s App Store. Due to a vast backlog of applicants, approximately 500,000 people who initially strived to register as users were automatically waitlisted during the downloading of the app.

Truth Social
Truth Social

In its first week, the app was enlisted 872,000 times, but after a month new user registration had declined to 60,000 per week. During that same time, weekly visits to truthsocial.com fell from 6 million to less than 2 million.

On the launch of Truth Social, the British automotive solar power company TRAILAR argued that the Truth Social app logo approximately matched their “T” sticker.

It was criticized for its pathetic performance at launch, with waitlisting of users striving to register, and vast outages. A day after the launch of the product, The Washington Post described it as “a disaster” after a week of launch.  Newsweek reported that some early adopters were starting to lose interest in the app due to low numbers of users and poor appointments. Nevertheless, others were ready to continue with the app to see if things would modify.

Features of Truth Social App

There are various features in Truth Social App:

  • Profile: You can convey your distinct quality by setting up a profile, avatar, and background. You can track your contacts through follower and following records as well as history for your posts and likes.
  • Notifications: Stay engaged in developing the following. You will procure a quick notification when your followers update their posts.
  • There is no need for a subscription.
  • It is free to download.
  • Trump’s social media platform is associated with various sections of games.
  • Third-party ads are not permitted.
  • It has a user-friendly interface.

The Truth Social customer service

The question of the Truth Social Customer service has been arising since it has launched. But unfortunately,  there is no official news of customer service for users yet. The users of Truth Social are eagerly looking for a place where they can lodge their complaints or their complaints or any issue can be solved. But there is no means for users to contact any of the employees of this company.

Users have tried to contact Trump Media & Technology Corp (TMTG) too but there also they didn’t get any positive response. The centre page of The Truth Social is also not responding. We will update the article on this issue as we get any information regarding this issue. Till then, stay updated with us!

Problems faced by Truth Social

Truth Social became one of the App Store’s most downloaded apps on 21st February. But one of the major issues was that those who downloaded it were not able to use it. Those who wanted to sign up for Truth Social were put on long waitlists.

It had many technical issues, including a waiting list that blocked hundreds of thousands of users who were waiting to get registered during the first week of its launch on the online portal. Many users complained that they were being put on a waitlist and couldn’t understand the reason for it and the service page of the application was down as well.

Truth Social Waitlist
Truth Social Waitlist

There were some users who managed to create an account but they faced the same problem of being on the waitlist. It has been so many months since its launch but  Truth Social still seems to be in the process of removing its issues. The complaints of the users haven’t stopped and it has disappointed many users. The major question being raised by the users is why Trump wasn’t active on his platform which had raised many doubts in the minds of the users.

Im Back- Trump's Truth Social post
I’m Back- Trump’s Truth Social post

Trump recently removed this particular grievance of users who wanted to stay in contact with him by posting on Truth SOcial after a very long time.

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About the author

Alex Jones

Alex Jones is a tech-savvy editor at World-Wire, renowned for his expertise in writing detailed technical articles and user-friendly how-to guides. With a background in Information Technology, he excels in demystifying complex tech topics. His work is highly valued for its accuracy and practicality, earning him awards like "Innovator in Tech Journalism" in 2023. Alex's role at World-Wire is pivotal in making technology accessible to a broad audience.

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