How Do I File Asurion Cricket Phone Insurance Claim: Every Android and iOS user must be looking for a solution to save their smartphone against any damage or harm. In earlier times, smartphones were not as important as it is in today’s time.
Now, most activities depend on your phone, and it’s not possible to imagine your life without it. Seeing this, this carrier motivates you to safeguard your new phone through Asurion Cricket Phone Insurance after you buy it.
In this article, we have covered how you can file an Asurion Cricket Phone Insurance Claim, what exactly Asurion Cricket Phone Insurance is, and more reliable information.
So, let’s delve further to learn more about it.
What is Asurion Cricket Phone Insurance?
Asurion Cricket Phone Insurance is an exciting Cricket protection characteristic that is looked after by Asurion protection services and sponsored by the continental casualty firm.
You can save your smartphone against any damage, accidents, screen cracks, loss, or theft after registering for Cricket Phone Insurance.
What Does Asurion Cricket Phone Insurance Cover?
Smartphone protection is crucial, so Cricket Wireless has partnered with Asurion to provide Cricket Phone safety features at a very minimum price. You can protect your device against the odds mentioned below:
- Against Accidents
The Asurion Cricket Phone Insurance covers damages that happen accidentally, such as your phone getting stolen, misplaced, or broken. It covers Liquid, electrical or mechanical functions, in-warranty, and out-of-warranty malfunctions as well.
- It Covers Screen Repair
In some selected areas, Asurion Cricket Phone Insurance covers cracked phone screens. It immediately repairs your cracked screen as soon as you file your claim, and after getting repaired, it will give you a warranty for one year. To repair your screen, you would have to pay an extra charge of $29.
- Covers Phone Accessories or Equipment
It not only gives protection to your smartphone but also to phone accessories such as standard wall charge, SIM card, and a standard battery too. If any of the mentioned accessories stop working, you can easily get them exchanged.
How Do I Enroll for Asurion Cricket Phone Insurance?
The process of enrollment is quite easy and not time-consuming too. You can either enroll for Asurion Cricket Phone Insurance online or offline through the steps mentioned below.
Firstly, we will look at how to enroll for it online.
- Check out the official website of Cricket and log in to “my account.”
- You will see the option ” your lines” in “my account.”
- Now, choose your preferred line that suits your needs, and you would prefer to enroll in Cricket Protect.
- After selecting your line, click on “features” and then select ” add features.”
- That’s all! You have successfully enrolled for Asurion Cricket Phone Insurance.
Through Cricket Wireless App
You can enroll for Asurion Cricket Phone Insurance via Cricket Wireless app. Follow the steps mentioned below for the same:
- Download the “My Cricket” app on your device.
- Open and log in to it.
- Now, select ” your line” from the home screen.
- Choose ” manage features.”
- Click on ” add-ok features” to add Cricket Protect features.
- Your enrollment for the Asurion Cricket Phone Insurance is completed.
You can enroll for Cricket Protect offline by visiting any Cricket store near you. But you must visit the Cricket store for enrollment within one week of your phone purchase, and they will complete the process in no time.
Don’t forget to take your phone receipt to the store. The rule is the same if you have bought your phone from third-party retailers such as Walmart, then also you should go for the enrollment process within 7 days of your phone activation.
Information Needed When Filing a Claim on Asurion Cricket Phone Insurance
There are some important facts that you must keep in your mind before you file a claim on Asurion Cricket Phone Insurance. These are:
- The location where your phone is lost, damaged, or stolen.
- Date, time, and other valid information regarding the incident.
- Your contact number is linked to that device.
- The account holder’s billing address
- The model number of your lost, damaged, or stolen phone.
How Do I File a Claim Over My Phone with Asurion Cricket Insurance?
It’s very simple to file a claim over your phone with Asurion Cricket Phone Insurance, and it won’t take more than ten minutes.
You just need to call Cricket customer support via the number 1.855.309.8342, and they will file your Cricket Phone Insurance claim in no time.
Alternatively, you can file the claim by following the steps mentioned below. These are:
- Firstly, head over to the website phonecard.com/Cricket.
- Click on the option “get started.”
- Now, fill in all the required information and finally submit your claim.
- You will be authorized as you submit the claim, and a replacement phone will be sent to you within a week.
- Receive your phone and activate it to enjoy the exciting Cricket services.
How Does the Cricket Phone Insurance Claim Work?
Cricket Phone Insurance approves your claims by 7 p.m. ET once you successfully file your insurance claim, and it successfully ships your device on the same day or probably the next day. You will be able to use it after that without any hindrance.
But keep in mind that you must file the claim within two months of the date of phone loss and the like.
Actions to Take Before Filing a Lost Phone Claim with Asurion Cricket Insurance
There are some important steps that you must follow and keep in your mind before filing a lost or damaged phone claim with Asurion Cricket Insurance. Let’s have a look at it:
- Try to locate your device
The first important step you must take is to try to locate your device before filing a claim with Asurion Cricket Insurance. You can take help from experts to help track your phone.
Besides, you can call on your number from another phone to locate it and can also make use of other tracking apps such as GPS locator, Find my iPhone, or device manager for the same.
- Terminate your services
If you can’t locate your device successfully, contact Cricket Wireless to lock or suspend your account as soon as possible. Terminating your service will protect you from unauthorized use of your phone and your personal data too.
- Replace your phone
Now, it’s time to file a claim to replace your device after suspending your service. You must participate in a Cricket device protection plan before filing a claim; otherwise, you won’t be able to avail of the insurance benefits.
Phones that are Eligible for Asurion Cricket Phone Insurance
There are so many devices, but all devices are not compatible with this feature. So, the phones that are eligible for Asurion Cricket Phone Insurance are:
- Samsung galaxy S7
- Samsung galaxy S8
- Samsung galaxy S9
- iPhone XR
- iPhone XS
- iPhone SE
- iPhone 6, 6S, 6S plus
- iPhone 7, 7 plus
- iPhone 8, 8 plus
- Alcatel appraise 16GB
- Alcatel Insight 16 GB
- Alcatel Onyx 32 GB
- Alcatel streak
- Alcatel tetra
Benefits of Protecting Your Phone With Asurion Cricket Phone Insurance
There are many benefits of protecting your phone with Asurion Cricket Phone Insurance. Some of them are:
- Save your money
You can save a little buck if you mistakenly damage, break, or even lose your phone, as Asurion Cricket Phone Insurance exchanges your phone at a very affordable price.
- Easy Claims
Now, the procedure of filing a claim with Asurion Cricket Phone Insurance has become very trouble-free and simple too. You don’t need to visit any store to claim it; you can do it online from the comfort of your home in no time.
- Easy and Fast Replacement
Asurion Cricket Phone Insurance will replace your phone within 24 hours or the next day if your phone gets damaged or lost.
- Instant Expert Help
Asurion Cricket Phone Insurance offers instant expert help if you face any kind of issue regarding your device. You can directly reach out to Asurion technical experts for inquiries.
This is considered the best advantage of protecting your phone with Asurion Cricket Phone Insurance.
- Secure Your Data
Asurion Cricket Phone Insurance not only replaces your damaged or lost phone but also protects your personal and crucial data from viruses or malicious software.
- Offers Warranty
It offers one year warranty after you get a replaced phone from Asurion Cricket Phone Insurance.
What Type of Replacement Phone will I Get With Asurion Cricket Phone Insurance?
You will get the same model after you replace your phone with Asurion Cricket Phone Insurance. However, there is a high chance of getting an advanced phone if there is enough availability.
Moreover, your replacement phone can be either new or used too.
Frequently Asked Questions
What is the waiting period before I can file a claim on Asurion Cricket Phone Insurance?
As such, there is no waiting period before you can file a claim on Asurion Cricket Phone Insurance. You can instantly file a claim if your phone is lost and damaged, but you must file a complaint within 60 days from the day of the accident. If you exceed the day period, you won’t be able to file a complaint.
What happens if you have multiple accounts with Cricket?
You will need to add each line individually to Cricket Protect if you have multiple accounts with Cricket.
What happens after I Upgrade My Phone?
Once you upgrade your phone, your Cricket Protect features will be transferred to your new upgraded phone. If you are updating to a new phone that is not comparable to Asurion Cricket Phone Insurance, then the features of Cricket Protect will get called off itself.
Is there any limit on claims I can make with Asurion Cricket Phone Insurance?
Yes, you can claim with Asurion Cricket Phone three times only in one year.
How long does it take to process your claim on Asurion Cricket Phone Insurance?
The process of filing a claim on Assurance Cricket Phone Insurance doesn’t take more than ten minutes. Although, it can take more than ten minutes if you need to submit any additional documents.
What do I do with my broken phone after getting a replacement with Asurion Cricket Phone Insurance?
You must return your broken phone once you exchange it with Asurion Cricket Phone Insurance. The time period for returning the phone is 10 or 15 days, or else you will have to pay for it.
If, in a case, you have misplaced or lost your phone, you don’t need to return it. You can return it via a pre-paid shipping tag that is mentioned on your replacement phone.
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