How do I Upgrade My Cricket Wireless Phone 2024

How do I Upgrade My Cricket Wireless Phone 2024

Looking for a way to Upgrade your Cricket Wireless phone? If yes, then you have stumbled upon the right article.

In today’s world, we rely on our smartphones to stay connected. I use Cricket Wireless, and like many others, I wanted to upgrade my phone. But it wasn’t easy to figure out how.

I started my journey to find a better phone with improved features and performance. I did lots of research and got advice from experts and fellow Cricket users.

So, if you are someone looking for an upgrade, make sure you add a line that costs at least $30 a month, and you will also have to pay a $25 fee.

In this article, I’ll share what I learned simply. I’ll talk about the steps I took to upgrade my Cricket Wireless phone and give you tips to help you do it, too.

So, without any further ado, let’s get started.

How Do Cricket Phone Upgrades Work?

How Do Cricket Phone Upgrades Work?

Before you learn how to upgrade a Cricket Wireless phone, you must understand how this process works.

Make Sure you have a Qualifying Plan

For device upgrades, Cricket Wireless wants its customers to have service plans that cost at least $30 a month. So, if you don’t have a qualifying plan, make sure to add a new line.

Check For Protection Plan

Consider getting a Cricket Protect plan to protect your device from theft or accidental damages. However, pre-owned and less expensive phones are not eligible for protection plans.

Activate Your Cricket Phone

Once your Cricket upgrade phone is delivered, make sure to activate it by following the instructions provided the Cricket Wireless.

Cricket Wireless Phone Upgrade – Step by Step Guide

Cricket Wireless Phone Upgrade - Step by Step Guide


Cricket Wireless understands that every customer needs a new device to stay informed and enjoy technological advancements. That’s why they allow their customers a smartphone upgrade at a low cost.

So, If you are a customer looking for an upgrade, follow the steps below.

Upgrade Cricket Phone Online

For this, all you need to do is follow these simple steps –

  •  To upgrade your Cricket phone online, visit “”
  • Once you sign in, look for the Account Summary option and scroll down to Phone Number.
  • Now click on the blue arrow to the right side of the line you wish to upgrade.
  • You will be redirected to the page where you must find the Device and then select the Upgrade Device option.
  • Scroll down and select the option to Shop Smartphone Models. Cricket Wireless runs many deals on Smartphone.
  • Select the new Device that you want to upgrade to. For example, if you want a Cricket Phone upgrade to an iPhone, select the variant you want.
  • Look for the insurance plan and see if you are eligible for this protection plan.
  • Now, review your cart and ‘check out’ . Check your information, such as contact number, billing/shipping address, and payment information.
  • Agree to the terms and conditions by reading them. Press Continue, review everything again, and press Place Order.
  • Now, you will be able to see your receipt screen. You will receive an order confirmation text or email. Make sure you save the confirmation number.

That’s it. This is how you can easily go for a Cricket Phone upgrade.

Upgrade Cricket Phone By Visiting a Store

If you don’t want the hassle of upgrading your Cricket Wireless phone online, you can also visit a Cricket Wireless store and make an upgrade.

  • If you don’t know the location of the nearest Cricket store, you can find one by visiting “”
  • Enter your zip code and note down the location of your nearest store.
  • Once you are in the store, speak to a sales person and tell them you need an Upgrade phone.
  • The representative will ask you a few details and will tell you to choose a new smartphone.
  • Make a payment for your upgraded phone and your upgrade is complete.

Cricket Wireless Upgrade Eligibility Policy

Eligibility Criteria
Eligibility Criteria

Many people like to upgrade their devices to the latest models to meet up with new features. Considering this, Cricket Phones have made the upgrade process much easier.

However, they offer phone upgrades to only people who meet the company’s eligibility requirements.

Below, we have covered the eligibility policy for Cricket Phone upgrade –

  • You must be an existing customer and have an active service with Cricket Wireless.
  • You must have a Cricket Wireless service plan that costs at least $ 30 a month. If not, you need to change your plan or apply for Cricket Wireless Affordable Connectivity program.
  • The phone you are trying to upgrade must be new.
  • The phone must be purchased from the Cricket Store or online from their website.
  • If you wish to Bring Your Own Phone to Cricket Wireless, make sure the phone is eligible and phone compatible with the Cricket Wireless network.
  • You can only upgrade once every 180 days.
  • Whether you are getting your upgrade from the store or online, you need to pay a $ 25 fee.

Top 5 Cricket Wireless Upgrade Phone

Top 5 Cricket Wireless Upgrade Phone

Here are the top 5 Cricket Wireless phones that you can look into. Below, we have mentioned them all with their specifications.

Feature iPhone 14 iPhone 13 Pro moto g stylus 5G S21 FE 5G
OS iOS 16 iOS 15 Android 12 Android 12
Display 6.1″ OLED 6.1″ OLED 6.7″ LCD 6.4″ AMOLED
Processor A15 Bionic A15 Bionic SD 888+ SD 888
RAM 6GB 6GB 6/8GB 6/8GB
Storage 128GB+ 128GB+ 128/256GB 128/256GB
Cameras 12MP (2) 12MP (3) 50MP (2) 12MP (3)
Front Camera 12MP 12MP AF 16MP 32MP
Battery 3227mAh 3095mAh 5000mAh 4500mAh
Stylus No No Yes No
Network 5G 5G 5G 5G

How do I upgrade my Cricket Phone for free?

There is no way you can upgrade your Cricket Phone for free. You need to pay $25 as an upgrade fee.

However, if you are visiting the Cricket Store offline, you can try to convince the store guy to offer you additional benefits or discounts on your plan. You will still need to pay $25 as an upgrade fee, which will reduce your overall expense.

How to activate the Cricket Phone upgrade?

How to activate the Cricket Phone upgrade?

To activate your Cricket Phone, you need to follow these simple steps –

  • Once you get your new phone, insert your new SIM card and Turn on your phone.
  • Complete all the on-screen instructions, such as Connecting your phone to WiFi, logging into your Google or Apple account, etc.
  • Go back to your account on the Cricket Phone website.
  • Go to the Navigation bar and select Activate to get your phone activated.
  • Here, you can see your phone has been activated. Now, you can change your settings from the My Account.

Alternatively, if you upgrade your phone by visiting a local store, the agent will activate your phone.

How to Upgrade Cricket SIM

When you add a new line and get a Cricket upgrade phone, you automatically receive a new sim card free of charge. However, If your old SIM card is lost or damaged, you can order a new SIM with your existing line by visiting Cricket’s official Website or a nearby store.

Cricket Wireless Contact Information

Here are all the ways through which you can contact Cricket customer support.

Cricket Customer Support Details
Contact Number 1-800-CRICKET (274-2538) or 611


Can you use your Cricket Phone SIM card on your AT&T Phone?

Yes, you can, as they both are compatible.

What happens if you lose your Cricket Phone?

If you lose your phone, you should temporarily deactivate your services. You can activate it again if you find your phone or get a new Cricket Phone.

How to upgrade Cricket plans?

You can upgrade your plan by selecting one from the link ( You can also check for new plans in the myCricket app.

Closing Comments

There you have it – a detailed article covering Cricket Phone Upgrade.

In the article, we tried to cover everything that you may like to want. However, if we missed something, you can ask in the comment section, and our team will try to respond ASAP.

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About the author

Alex Jones

Alex Jones is a tech-savvy editor at World-Wire, renowned for his expertise in writing detailed technical articles and user-friendly how-to guides. With a background in Information Technology, he excels in demystifying complex tech topics. His work is highly valued for its accuracy and practicality, earning him awards like "Innovator in Tech Journalism" in 2023. Alex's role at World-Wire is pivotal in making technology accessible to a broad audience.


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