FAQ - TruConnect Mobile Network Not Available?- (Fix in Minutes!)

TruConnect Mobile Network Not Available?- (Fix in Minutes!)

TruConnect Mobile Network Not Available?- (Fix in Minutes!)

If you are dealing with TruConnect mobile network not available or similar issues, you have stumbled upon the right webpage.

In this article, we have covered a detailed guide on how you can fix TruConnect mobile network not available error in just a few simple steps and more.

So, let’s delve further to learn more about it –

TruConnect Mobile Network Not Available – Possible Reasons

TruConnect Mobile Network Not Available - Possible Reasons

There can be many different reasons behind the TruConnect service not working.

Below, we have covered some of the most common reasons –

  • Using inappropriate TruConnect APN settings
  • Choosing an unsuitable Network Mode
  • A bug or a fallacy with your phone that needs immediate fixing
  • Selecting an unsuitable Network Provider
  • Improper setting of your Mobile Networks

You can solve these errors by taking lucid steps such as restarting your phone. Take out the SIM card from your phone and insert it back again in your phone to see if it started working or not.

How to Fix TruConnect Mobile Network Not Available?

How to Fix TruConnect Mobile Network Not Available?

In the above section, we looked at the possible reason why you might be facing TruConnect mobile network not available issue. In this section, we have brought you some solutions to help you fix the issue.

Activate TruConnect SIM Card

If you have bought a new SIM card, make sure you activate it before you start taking it into use. If it has no service, go back to the shop from where you bought it and ask an TruConnect employee to fix it.

If you don’t activate your new TruConnect SIM card successfully, it will get deactivated after some time. So, activate it to continue taking benefits of TruConnect services as soon as you get a new SIM card.

Update Access Point Names

The APN settings in your phone play an important role in performing a lot of functions. So, make sure your APN setting is updated whenever you buy a new SIM card or device.

APN gets updated automatically on most of the networks. However, we recommend you to still check if the APN settings has been updated or not.

Select the Appropriate Network Operator

It’s very crucial to select the appropriate network operator. Like APN, the network operator would be selected by your phone automatically.

However, it may not select the right operator sometimes. This situation can arise if you travel to another region that switches to roaming. You can update your mobile operator from your settings. So, keep checking whether you are using the right network or not, even if you don’t travel to another place.

Set Network Mode to Automatic

Your device must choose a network mode in which it works before you select an operator. The network mode cites to the available network mode in the area you currently live in. There are many areas where you can easily access 4G or 5G; on the other note, you can access only a 3G network.

So, your device must select the network itself. If it doesn’t, you can do this by updating the network mode to automatic.

Reset Mobile Networks

If any of the solutions mentioned above are not working or you’re not able to fix it by the above steps, then reset your mobile network.

Resetting all your networks will remove all settings on your Mobile networks, then choose a network that is available in your area.

Factory Reset Your Device

The last option you have is to reset your device. However, before that, make sure you have averted the chances of faulty hardware. You can do this by trying your SIM card on another phone to check if it is working. Moreover, you can check it by using another SIM card on your phone.

Factory resetting your phone will remove all data from your phone. So, make sure you back up important data or files on the cloud or another phone.

How to Update TruConnect APN Settings on Android?

How to Update TruConnect APN Settings on Android?

Follow the steps given below to update TruConnect APN Settings on Android –

  • Head over to your Phone Settings.
  • Choose the option Connections.
  • Click on Mobile Networks.
  • Now, Select Access Point Names.
  • Click on Add or + icon.

Fill out the APN section with the given information mentioned below –

APN Details

  • Name: newapn
  • APN: wap.truconnect.com
  • Proxy: Nil
  • Port: Nil
  • Username: guest
  • Password: guest
  • Server: Blank
  • MMSC: Blank
  • MMS proxy: Nil
  • MMS port: Nil
  • MCC: Blank
  • MNC: Blank
  • Authentication Type: Blank
  • Type: default, supl
  • Protocol: IPv4/IPv6
  • Roaming Protocol: IPv4
  • Bearer: Unspecified


There you have it – a detailed article covering everything you need to know about TruConnect mobile network not available error.

We tried to cover everything about the error, possible causes and solutions that you can follow to fix the issue. However, if we missed something or if you have any suggestions, feel free to shoot them in the comment section below. Our team will try to respond ASAP.

Frequently Asked Questions

Why is my TruConnect phone showing Mobile Network Not Available?

There can be many reasons behind your TruConnect phone showing “Mobile Network Not Available,” including tower service, technical issues in your settings, and billing issues.

What phones are compatible with TruConnect service?

The devices that are compatible with TruConnect service include Samsung Galaxy S3, Samsung Galaxy Note 4, LG G4, LG V10, Apple iPhone SE, and the like.

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About the author

Sushmita Delta

An introvert by choice, Miss Delta pours the words left unsaid in real life into her political articles. Her political ideology revolves around "doing what's right, rather than what's easy," -which is exactly what she idolizes about the Conservative agenda. The plain jane look's just camouflage though- she counts pursuit of martial arts as a "hobby" and aspires to join the army.

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