How To Get T Mobile Free Phone Upgrade 2024

How To Get T Mobile Free Phone Upgrade 2023

Are you looking for a way to get a free phone upgrade from T-Mobile in 2023? If yes, then you have stumbled upon the right article.

As an existing T-Mobile customer, I will share my personal experience with you on how I upgraded my older Samsung phone with a brand new iPhone from T-Mobile

So, without further ado, let’s get started.

How To Get T-Mobile Free Phone Upgrade

T-Mobile offers many plans to upgrade your phones whenever you want. It has an extensive collection of the latest models for upgrade through its various plans combined with T-Mobile’s unlimited plans.

T-Mobile offers affordable upgrades at less down payment. You can have the latest premium phone models with monthly installments at a 0% down payment.

One of its recent upgrade programs, “Jump On Demand,” allows you to upgrade your phone at any moment within every 30 days. It is mainly a phone leasing program in which you can trade in your phone for another one as long as you pay your monthly wireless bill at T-Mobile.

In this program, you can always return your device to T-Mobile when you don’t want it, or you can pay off the remaining balance at the end of the lease period and completely own it.

This plan is especially good for those always looking for the latest gadget. This plan works like: for example, you can take an iPhone 6 on lease today, but you can still trade it in when Apple launches its new version. With T-Mobile’s “Jump On Demand” program, you can have a new phone by paying nothing for the device upfront.

T-Mobile has another upgrade plan called “Jump.” But in this plan, unlike the “Jump On Demand” plan, you must pay an additional $10 a month to trade in your phone every six months.

Now, how do you get a T-Mobile free phone upgrade? You can get the phone upgrade in two ways. Let’s discuss each of them.

1. T-Mobile in-Store Upgrade

You can have a T-Mobile free phone upgrade in-store. For this, you must visit your nearest T-Mobile store to inquire about the T-Mobile upgrade deals. The store representative in-store will guide you regarding the upgrade and deals.

2. T-Mobile Online Upgrade

The other option for a T-Mobile free phone upgrade is to get it done online. You can do so by downloading the T-Mobile application or through its website.

Let’s see a detailed procedure for T-Mobile upgrades under its “Jump On Demand” and “Jump” plans.

T-Mobile Jump On Demand upgrade

T-Mobile Jump On Demand upgrades

Please note that you can not upgrade your phone online with T-Mobile’s Jump On Demand upgrade plan. You can only upgrade your device by visiting a T-Mobile store or calling T-Mobile customer service at 1-800-937-8997.

Please follow the steps to upgrade your phone with Jump On Demand.

  • Visit the nearest T-Mobile store or call T-Mobile customer care at 1-800-937-8997
  • Tell the store or customer representative you want to upgrade your phone with Jump On Demand.
  • The representative will review your eligibility for the program.
  • If eligible, the representative will guide you to choose a new phone.
  • You will then need to pay the new phone’s required down and monthly lease payments.
  • You must also return your old phone to T-Mobile in good condition.

T-Mobile Jump upgrade

Please follow the below steps to get a T-Mobile free phone upgrade under the Jump plan.

  • Visit T-Mobile’s official website at

  • Click on the “Upgrade No” icon.
  • Log in if you’re an existing customer or sign up.
  • Enter your phone number and PIN.
  • Now, choose the device you want to upgrade to.
  • Then select the “Jump” upgrade plan.
  • Trade in your old device.
  • Review your order and make a payment.

Note: If you don’t get your desired device from T-mobile on upgrade, do check out our guides on “Apply for Cricket Phone upgrade,” “Apply for Metro Phone Upgrade,” “Apply for Q Link Wireless phone upgrade” and “Cintex Wireless Phone upgrade

Best T-Mobile iPhone Upgrade Deals

Best T-Mobile iPhone Upgrade Deals

Currently, some of the best T-Mobile iPhone upgrade deals include the following

iPhone Model Deal
iPhone 14 Pro
Up to $830 off with Trade-in
iPhone 14 Pro Max
Up to $830 off with a device trade-in on a Go5G Plus plan
iPhone 14 Pro
Up to $830 off with a trade-in
iPhone 14
Free with a device trade-in on a Go5G Plus Plan, or get up to $830 off with a trade-in and a new line on eligible plans.
iPhone 13 Pro
Up to $830 off with a device trade-in on a Go5G Plus plan
iPhone 13
Get free with the Go5G Plus plan or up to $830 off with a trade-in
iPhone 13 mini
Get it free with the Go5G Plus Plan or Up to $830 off with a trade-in
iPhone 12
Get it free with a trade-in eligible device
iPhone SE (3rd gen)
Free with Go5G Plus Plan, or get up to $830 off with trade-in

These are just a few of the many new T-Mobile iPhone upgrade deals. You can visit the T-Mobile website or app to see all the deals.

Also, T-Mobile keeps updating its deals. So, these deals may get replaced by new ones when you read this post. So, refer to T-Mobile’s website for the correct info.

Note: If you somehow lose your device after the upgrade, please don’t forget to read our guide on “Get T-Mobile Lost Phone Claim

Best T-Mobile Other 5G Phones Upgrade Deals

Best T-Mobile Other 5G Phones Upgrade Deals

T-Mobile offers free phone upgrades from top manufacturers like Apple, Samsung, Motorola, etc. Here are a few of the best T-Mobile other 5G phone upgrade deals.

Phone Deals
Samsung Galaxy S22 Ultra Get up to $800 off with a device trade-in on a Go5G Plus plan.
Samsung Galaxy Z Fold 4 Get up to $1,000 off with a trade-in on a Go5G Plus plan. Or get $1,000 off with a trade-in and a new line on eligible plans like Go5G.
Google Pixel 6 Pro Get up to $600 off with a trade-in on a Go5G Plus plan. Or, get $600 off with a trade-in and a new line on eligible plans like Go5G.
OnePlus 10 Pro Get up to $500 off with a trade-in on a Go5G Plus plan. Or get $500 off with a trade-in and a new line on eligible plans like Go5G.
Motorola Edge+ Save up to $300 via 24 monthly bill credits on adding a line on a qualifying plan.

End Of Lease Options For T Mobile Phone Upgrades

When you upgrade your T-Mobile phone on a lease, you may need to pay the lease installments for up to 18 months. From 60 days before the end of the lease period, they will start reminding you by sending notifications via messages or emails.

After your phone lease payment is finished, they will provide many options. You need to select one of the suitable options from the following.

Purchase the device

The first option is purchasing the best family cell phone plans with free phones remaining in installments at the end of the lease. Your lease contract has all the purchase alternatives with taxes and the agreements.

Upgrade the Device.

Second, you can upgrade the phone for free by visiting the physical T-Mobile stores. But your upgrading phone must be of different models and particularly different memory sizes.

Purchase Option Installment Plan (POIP)

Third, T-Mobile also offers you to purchase the device with their 9-month long POIP plan. It is a no-interest plan that runs for nine consecutive months.

Turn In Device & Conclude The Lease

T-Mobile offers to end the lease if you find out that you cannot pay the remaining installments. You can do it at any T-Mobile retail store or authorized shops.

T-Mobile Forever Upgrade Deals

T-Mobile has another popular free phone upgrade deal called T-Mobile Forever Upgrade. This deal allows you to upgrade your current T-Mobile phone every two years with the latest device in the market.

To avail of the deal, you must trade in your eligible device with an eligible T-Mobile plan for the offer. Then, you will be locked to the trade-in value forever, up to $800.

This means if you upgrade your phone to the latest model after one or two years, you can get the same $800 trade-in value.

As the name suggests, you can repeat this process forever if you wish to enjoy the latest brand. If you don’t upgrade the device for years, the trade-in value will be reserved when you upgrade your device.

However, you must subscribe to any MAX plan to qualify for this offer. Also, T-Mobile’s Forever Upgrade is a limited-time deal for specific devices and eligible plans.

In-Store Or Online Upgrade – Which One Is Better?

In-Store Or Online Upgrade - Which One Is Better

As mentioned, you can get a T-Mobile free phone upgrade in two ways, in-store and online. But the question is, which of the two is better?

Basically, both methods are similar in overall services. But there are small differences between the two. So, let’s explore which is better.

T-Mobile in-store upgrade

Here, you visit the T-Mobile store, and the representative will show you the available upgradeable phones with set prices. You can pay the total price at once instantly. They also have iPhones with zero down payment at no T-Mobile credit check installment options for the selected devices.

In-store upgrade method is good for those who prefer selecting their devices after having an in-hand experience.

T-Mobile online upgrade

The online upgrade method allows you to upgrade your device without the effort of visiting physical stores. You can get your T-Mobile free phone upgrade by following simple steps.

One of the best things about this method is that you don’t have to show your credit scores and can qualify even with bad ones. But this method is unavailable for T-Mobile’s Jump On Demand upgrade deal.

Hence, as both methods are convenient, it entirely depends on the individual’s choice and preference for which method they find suitable for a T-Mobile upgrade.

Top 5 Devices For T-Mobile Free Phone Upgrade


You can get devices from top brands with T-Mobile’s free phone upgrades. Here is a listing of the smartphones T-Mobile offers for free phone upgrades.

  • OnePlus Nord N10 5G
  • Samsung Galaxy A32
  • T-Mobile REVVL V+ 5G
  • Apple iPhone SE
  • Apple iPhone 12
  • OnePlus Nord N100


Does T-Mobile offer a free phone upgrade?

Yes. With certain T-Mobile plans, you get flexible options for upgrading, but only with selected plans and devices.

How can I get a better deal from T-Mobile for upgrades?

You can get better T-Mobile deals for upgrades with T-Mobile MVNOs like Mint that use the T-Mobile network. They offer a wide variety of unlocked phones from Apple and Samsung.

Does T-Mobile require any downpayment for the new devices on Jump On Demand?

You may have to pay a down payment for the new devices on Jump On Demand for select devices.

Can I qualify for the T-Mobile JUMP On Demand phone upgrade offer?

New and existing customers of the postpaid service can qualify for T-Mobile’s JOD phone upgrades. Customers with Simple Choice No Credit and T-Mobile No Credit Check can also get this offer. However, prepaid users from any category cannot qualify for Jump On Demand upgrade deals.

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About the author

William Smith

William Smith is a dynamic editor at World-Wire, covering a wide range of topics including health, technology, travel, and events. Known for his ability to simplify complex subjects, he engages readers with his insightful FAQs and articles. His diverse expertise has earned him accolades, including the "Excellence in Diverse Journalism" award in 2022.

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