What if you lost your Easy Wireless device by theft or accident? Fret not. You can use the Easy Wireless Replacement Phone plan to replace your lost phone.
In today’s digitally-driven era, access to technology has become more imperative than ever, especially for communication.
Recognizing the needs, the government has introduced the Lifeline program in which Easy Wireless participates and offers smartphones for financially unstable individuals.
However, getting a replacement phone can be difficult if you are unaware of the policy. This blog discusses getting a new phone through an Easy Wireless replacement policy.
So, without further ado, let’s get started
Easy Wireless Replacement Phone Policy
Losing the Easy Wireless free government phone can be a stressful experience, especially if it is your only source for staying connected with your family and friends. The government understands the critical role of communication and the hardships experienced by those who rely on these phones for their daily requirements.
Easy Wireless Replacement Phone, a hassle-free policy, is one of the renowned programs Lifeline wireless providers offer. If your Easy Wireless phone is lost, damaged, or stolen, the plan will allow you to replace it easily. However, the process might be partially free of charge in certain circumstances; hence, manage your expectations.
If you experience any malfunction or lost phone, you can call customer support of Easy Wireless at 877-476-3451 or visit the nearby store for in-person assistance. The customer representative will resolve the issues and will offer an Easy wireless replacement phone if they cannot amend the issue.
Note: Besides being a Lifeline participant, Easy Wireless also participates in the ACP program. To get ACP benefits, read our guide on “Apply for Easy Wireless ACP benefits.”
Things To Do If Easy Wireless Phone Lost, Stolen, Or Damaged
Losing, damaging, or having your Easy Wireless phone stolen is a highly unpleasant situation. However, taking timely and necessary action will help you locate it successfully.
Let’s explore the guide on what to do if you ever encounter any of these situations.
If the Easy Wireless Phone is Lost
If you lost your Easy Wireless phone, try locating it using mobile data and GPS. The simple way is to use Google and find My Android phone option, and if you’re an iPhone user, you can use the Find My iPhone option. Do as per the given instructions, and you can identify the location. If you cannot successfully retrieve the devices, you must notify the provider about the incidents.
Upon receiving your notice, your device will be suspended. If you cannot find your device within the next 30 days, the account will be deactivated, and you will lose the mobile number.
To avail of the Easy wireless reclamation phone policy, you have to pay a specific amount of $20, and you can even trade in an old eligible device to recieve a $20 discount. Throughout this process, you will receive a new device and telephone number.
If the Easy Wireless Phone is Stolen
If your Easy Wireless phone is stolen, you are responsible for the incurred charges. Hence, report the incident to the program’s representative at once.
After receiving your notice, they will suspend the service to your phone immediately. Like the lost case, you must get a new Easy Wireless replacement phone if you cannot retrieve the device within the next 30 days.
If the Easy Wireless Phone is Damaged
If the phone is damaged, there is nothing you can do. You must pay for the Easy Wireless replacement phone if the damage and device malfunctions are severe. Also, you can repair the device if the replacement pay is higher.
Easy Wireless Replacement Phone List
There is no specific list of Easy Wireless replacement phone options. Customers cannot choose the provider’s devices, which are provided based on availability and discretion.
Nonetheless, they offer a ‘bring your own phone’ option, enabling the users to use a wide range of phones with their sustainable services.
For now, the Lifeline program only offers Android phones for replacement, which can be updated at any time.
Here are a few phone models that you can recieve as a replacement.
- Alcatel OneTouch A106G
- Nokia 105
- ZTE Z159G
- Samsung Galaxy A23 5G
- Motorola Moto G Pure
- Alcatel ONYX
- Easyfone Prime A1
- Jitterbug Flip
- GreatCall Lively Flip
Comparison Table of Top 3 Easy Wireless Replacement Phone
Here is a table.
| Feature | Samsung Galaxy A23 5G |
Motorola Moto G Pure |
Alcatel ONYX |
| Display | 6.6-inch TFT PLS display |
6.5-inch IPS LCD display |
6.6-inch IPS LCD display |
| Processor | Qualcomm Snapdragon 695 | MediaTek Helio G25 | MediaTek Helio P22 |
| RAM | 6GB | 4GB | 3GB |
| Storage | 128GB, expandable up to 1TB | 32GB, expandable up to 512GB | 32GB, expandable up to 256GB |
| Rear Camera |
50MP main camera, 5MP ultrawide camera, 2MP depth sensor | 13MP main camera | 13MP main camera, 5MP ultrawide camera, 2MP macro camera |
| Front Camera |
8MP | 5MP | 5MP |
| Battery | 5000mAh | 4000mAh | 5000mAh |
| Operating system | Android 12 | Android 11 | Android 11 |
Difference Between Easy Wireless Phone Replacement, Exchange, and Upgrade
The terms Replacement, Exchange, and Upgrade are often confused with each other, and many customers need to utilize these services in the right way. Here’s the distinct difference between them.
Replacement – Easy Wireless phone replacement refers to the phones provided as a replacement for free charter or low cost if the previous device is lost, damaged, or stolen.
Exchange – Exchange of Easy Wireless phones is possible when the device has a warranty and can be exchanged for other model phones. Usually, no extra cost will be added for exchange.
Upgrade – Upgrade of an Easy Wireless phone refers to upgrading your existing phone to the latest model, which has more high-quality features and performance than the previous gadget.
How Do I Track My Easy Wireless Lost Phone?
Losing your Easy Wireless phone is a frustrating experience since you are managing every aspect of your life with the device. Moreover, it might have abundant personal information, which strangers should not access. Fortunately, you can take preventive measures to track and retrieve the phone easily.
The primary approach is to dial your contact number from another device to track the device by ringtone or see whether someone picks it up. If this customary technique fails, you must opt for an intricate approach.
The effectiveness of the following tracking methods depends on whether you have the specific features on your device before the unfortunate incident. If not, the odds of finding your Easy Wireless loss phone are minimal.
Track Easy Wireless Android Lost Phone
If your Easy Wireless phone is based on Android, you should check your device for the following:
- Your device is logged into your Google account
- Has enabled the Find My Device feature
- The location feature is turned on
- Powered and connected to mobile data or Wi-Fi
Once you have made sure of this device and if your device is lost, you can follow the instructions below.
- Open your browser and visit https://www.google.com/android/find/
- Login with the same Google account your device is connected with.
- Once logged in, it will show you your device’s exact location and other options such as Ring your device or Erase everything.
Track Easy Wireless iPhone Lost Phone.
Like Android, iPhone-based Easy Wireless phones have the Find my’ feature on iCloud. To access it, you must log into your iCloud account using other iOS devices and activate it. Select the Find My iPhone option and log in with your Apple ID.
As the counteract of Easy Wireless Android lost phone, the ‘Find my iPhone’ option should be activated on the device beforehand. In addition, the device should be in functioning mode and connected to the internet with the location turned on.
Finally, if every step fails, you can contact customer care of Easy Wireless so that they can help you find your device by any other means.
Easy Wireless Replacement Phone Plan Cost
The Easy Wireless replacement phone plan is free for the most qualified applicants.
Moreover, there will be no activation fees or long-term contracts. It is only applicable to calls, messages, and data in domestic areas.
Here’s the overview of the program’s Easy Wireless phone plan cost and benefits.
| Types of Customers | Benefits |
|
Arkansas and Missouri Lifeline customers |
|
|
Kentucky Lifeline customer |
|
|
Oklahoma Lifeline Customers |
|
| Oklahoma Tribal Lifeline Customers |
|
| Type of plan | Cost |
| Easy wireless tribal plans for Oklahoma |
|
| Easy wireless lifetime plans for Kentucky, Missouri, and Oklahoma |
|
Frequently Asked Questions (FAQs)
What if you lose your Easy wireless free phone?
If you have lost the Easy Wireless free phone within the first 30 days of receiving the device, contact the program’s customer service immediately to file a report. The customer care representative will guide you on deactivating the lost phone and help you get an Easy Wireless phone.
Can a sim card be replaced through an Easy Wireless replacement phone plan?
Yes, when you lose your Easy Wireless phone, you also lose the SIM card inside the device. Hence, users can expect the provider to replace their SIM cards free of charge. However, if you want to retain your old number, contact the support team of an Easy Wireless plan at 877-476-3451 to make the required arrangements.
How much does it cost to replace your Easy Wireless phone?
You can avail of the Easy Wireless replacement phone plan free of charge if the device was stolen or damaged without fault. Otherwise, if you still apply for a replacement to upgrade the device, you may have to pay an approximate fee of $65 (with tax charges)
How long will it take to receive the replacement phone from Easy Wireless?
The timescale for a replacement phone plan is typically around 10 working days after the application is verified and approved by the officials. However, the time might vary depending on the current deans or other diverse factors. The provider will send you a tracking ID to check the shipment status as it proceeds. You can reach customer support and address the issues if you are still waiting for a specified estimated arrival time.
How does an Easy Wireless replacement phone differ from a phone upgrade?
When you opt for an Easy Wireless replacement phone plan, you will receive a smartphone of the same model as your lost device, with similar features and performance. However, on the other hand, when you upgrade your phone, you will be guaranteed a device with better specifications and powerful performance than the previous one.
Do insurance companies cover Easy Wireless replacement phones?
Easy wireless replacement phones are inexpensive, so insurance plans may not cover them. However, you can check the details and requirements with the insurance company.
Conclusion
Obtaining an Easy Wireless replacement phone through a government program is a practical and cost-effective way to enhance your access to technology.
It serves as the tendinous helpline to millions of needy individuals, providing comfort and security. Once you have secured the replacement phone, you can readily unlock the world of opportunities and reap all the possible benefits from these impeccable resources, including quality education, enhanced communication, and personalized professional growth.
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