How to check SafeLink Wireless Application Status – Complete Guide

SafeLink Wireless Application Status - Complete Guide

Just applied for SafeLink Wireless free phone and phone services and want to check your SafeLink Wireless application status. If yes, then you have stumbled upon the right article.

With this article, I will provide you with a proper guide on how to check your SafeLink Wireless application status, the smartphones you can recieve, what if your application gets rejected, and more.

So, without further delay, let’s get started –

SafeLink Wireless Application Status

SafeLink Wireless is among the government service providers participating in the Lifeline and Affordable Connectivity Program to offer low-income people free SafeLink smartphone and phone services such as Unlimited high-speed data, talk, and text.

However, to receive those benefits from SafeLink Wireless, you must make sure you meet the required eligibility criteria and then start the application process.

Once you have completed the application process, it can take up to 2-3 weeks for you to get approval. Till then, you might want to keep checking your SafeLink Wireless free phone Application status.

How to check SafeLink Wireless Application status

There are 2 ways through which you can check your application status for a SafeLink-free ACP phone.

  1. Safelink Website
  2. Through SafeLink Customer Care

Let’s discuss them both in the next sections.

Check SafeLink Wireless Application Status with Enrollment ID

Check SafeLink Wireless Application Status Online - Enrollment ID

To check the SafeLink Wireless application status, follow these simple steps –

  • Visit!/newHome to access the official Safelink website.
  • Click on “My Service” and then choose Check Verify Enrollment Status from the menu.
  • Enter your date of birth and enrollment ID number.
  • Click on “I am not a robot” and check the necessary box. Then Continue.
  • On the next screen, you will see your SafeLink Wireless application status.

Check SafeLink Wireless Application Status with Personal Information

Check SafeLink Wireless Application Status Online -Personal Information

  • On check Enrollment status page, choose Login with personal information
  • Enter your personal information such as D.O.B, SSN, and Zip code
  • Check on “I’m not a robot box ” and click on continue

Customer Service For SafeLink Wireless

The simplest way to verify the application status is by calling the SafeLink Wireless customer support phone number.

In order to contact a customer service agent, dial 1-800-378-1684. You can then ask a customer support representative about your SafeLink Wireless application status.

How to verify SafeLink Wireless Re-certification status

SafeLink requires all its existing ACP and Lifeline customers to Re-Certify for SafeLink as per guidelines for their services every year. So, if you are an existing customer who has just applied for Re-Certification, follow the steps below.

Keep in mind that both new application and Re-Certification application statuses have the same checking process.

  • Visit!/newHome
  • Click on “My Service” and then choose Check Verify Enrollment Status from the menu.
  • Now log in with your Enrollment ID or with your personal information

What is the turnaround time for SafeLink Wireless Application Approval?

It may take between three to seven days to receive information about your SafeLink Wireless application approval.

Why is my SafeLink Wireless Application Rejected?

Why is my SafeLink Wireless Application Rejected

There may be several reasons why your SafeLink Wireless application is rejected –

  • Insufficient information – Your application may be rejected because you have submitted incorrect or insufficient information. Ensure you’ve filled all the fields correctly and given all the required documentation.
  • Criteria for Eligibility – You must fulfill particular eligibility standards set forth by SafeLink Wireless to qualify for free cell phone service. Your application will be turned down if you don’t meet these requirements. 
  • Duplicate Registration – If you’ve previously applied, but your status has been changed to “rejected,” you may have submitted a duplicate request. A notable thing is that SafeLink Wireless only permits one application per household.
  • Problems with verification – SafeLink Wireless will check the accuracy of the data you submit. Your application can only be turned down if they confirm your submitted information to be false.
  • Technical Problems – Technical problems can lead to the rejection of your application. You can ask for help from SafeLink Wireless customer support if you encounter technical problems when submitting your details.

Benefits Of Safelink Wireless

Benefits Of Safelink Wireless

Low-income US families can get free cell phone service through SafeLink Wireless.

Following are a few advantages of adopting SafeLink Wireless –

  • Free Monthly Discount – SafeLink Wireless offers free monthly service to qualified homes, which includes a predetermined number of voice calls, text messages, and data. According to the state, the service’s scope might range from 350 minutes to unlimited SMS and 3GB of data.
  • Contract-Free – Unlike many other wireless phone providers, SafeLink Wireless does not demand client commitments. Users are thus free to change providers without incurring any fees.
  • No Credit Check – SafeLink Wireless does not run a credit check to join their service. It is, therefore, a fantastic choice for those with bad credit or no credit history.
  • Free Mobile Phone – SafeLink Wireless will provide eligible households free cell phones. The phones often come in simple designs with capabilities like voice calling, messaging, and internet browsing.
  • Free Roaming – SafeLink Wireless offers unrestricted roaming on all partner networks nationwide. This means that users can communicate even when not connected to their home network.
  • Possibility of Adding Minutes – Users who need additional minutes, messages, or data can buy these extra minutes online or through participating merchants.
  • Cost-effective International Calling – SafeLink Wireless offers cost-effective international calling rates for customers who need to contact abroad.

How to Apply for SafeLink Wireless Online

To recieve free phone and phone services, you first complete an online application process, which you can do by following the simple steps.

  • Open your browser and visit “!/newHome”
  • On the home screen, enter your zip code and click on start
  • Fill out the necessary application form and upload eligibility documents
  • Review the application and submit it
  • Once your application is approved, you will recieve the confirmation via mail.

Smartphones that you may receive for free from SafeLink Wireless

You might be wondering what device you would receive from Safelink. The best part is you can select the cell phone from various SafeLink Wireless compatible models they offer.

Some of these phones that you may receive from SafeLink Wireless include –

  • Samsung Galaxy J3
  • LG Rebel 4G 
  • ZTE Maven 3
  • LG Phoenix 3
  • Samsung Galaxy S4
  • Samsung Galaxy Sol
  • Alcatel IdealXcite

Comparison Table of free SafeLink Wireless phones

Feature Samsung Galaxy J3 LG Phoenix 3 Alcatel IdealXcite Samsung Galaxy S4
Display 5.0 inches, 720 x 1280 pixels 5.0 inches, 854 x 480 pixels 4.5 inches, 800 x 480 pixels 5.0 inches, 1080 x 1920 pixels
Processor Qualcomm Snapdragon 425 Quad-core Qualcomm Snapdragon 210 Quad-core MediaTek MT6580 Quad-core Samsung Exynos 5410 Octa-core
Storage 16GB 8GB 8GB 16GB
Camera 8MP rear camera
1.9MP front camera
5MP rear camera
VGA front camera
5MP rear camera
VGA front camera
13MP rear camera
2MP front camera
Battery 2650 mAh 2300 mAh 1500 mAh 2600 mAh


How do I check SafeLink Wireless application status?

You can check your application status by visiting!/newHome and logging into your account with your Enrollment ID or Personal Information. Alternatively, you can check your application status by contacting them at 1-800-378-1684.

How do I contact SafeLink Wireless customer service?

You can contact SafeLink Wireless customer care by calling them at 1-800-378-168, or you can also visit them at  PO Box 160490 Hialeah, FL 33016-9997

How long will it take for my Safelink phone to be shipped?

Once your Safelink Application is approved, you will recieve a phone shipping confirmation via mail. Most of the time, this process takes around 1 week.

Who is the carrier for SafeLink Wireless?’

Safelink Wireless is owned by TracFone Wireless and provides its network through Verizon servers.

Does Safelink automatically send you a SIM card and a phone?

Yes, once your application is approved, your free SIM card and a phone will be delivered to you via mail

What is my SafeLink enrollment ID number?

Enrollment ID is a unique no. that is given to you during the enrollment process. If you forget it, you can contact their customer care.

About the author

Alex Jones

Alex Jones is a tech-savvy editor at World-Wire, renowned for his expertise in writing detailed technical articles and user-friendly how-to guides. With a background in Information Technology, he excels in demystifying complex tech topics. His work is highly valued for its accuracy and practicality, earning him awards like "Innovator in Tech Journalism" in 2023. Alex's role at World-Wire is pivotal in making technology accessible to a broad audience.

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