enTouch Wireless is an American wireless service provider that offers free cell phone services to low-income people.
It is a Mobile Virtual Network Operator (MVNO) and uses the Verizon network to provide its customers with 4G LTE and 5G network services.
The provider also offers eligible people free phone and phone services through its participation in various government support programs.
This article will provide information on enTouch Wireless services, eligibility criteria, required documents, and the application process.
So without further ado, let’s get started.
Who Is the enTouch Wireless Provider?
enTouch Wireless is an MVNO service provider that works on the Verizon network. It offers free phone services through its participation in the two most widespread federal programs, Lifeline Assistance and Affordable Connectivity Program (ACP).
With its participation in government programs, enTouch offers free monthly minutes, data, texts, international calls, voicemails, and a government phone.
However, these benefits vary for different states, and the exact amount of benefits depends on the conditions, such as whether you live on Tribal lands, the selected plan, and other factors.
Is enTouch Wireless And Boomerang Wireless The Same?
Yes. We can say enTouch and Boomerang Wireless are the same.
Boomerang is an Iowa-based telecommunication company that offers cellular services such as caller ID, 3-way calling, call forwarding, and free phone services under the brand name “enTouch Wireless.”
This means enTouch is the brand of Boomerang company that offers free services under government programs.
What Is the enTouch Wireless Program?
enTouch Wireless participates in the Lifeline and ACP programs to help low-income people afford their phone bills.
The Federal Communication Commission (FCC) initiated both programs to offer discounted or free Internet services to people who cannot pay for these services.
The federal Lifeline assistance program was established in 1985, offering a $9.25 monthly discount on the Internet. This discount is $34.25 for the Tribal land people.
The ACP program was inaugurated in 2021 and offers eligible families a $30 monthly discount on wireless phone bills. This discount is $75 monthly for the qualifying Tribal land households.
The ACP also provides a one-time discount of $100 to purchase Internet-using devices such as tablets, laptops, or desktop computers with a co-pay of $10-$50.
The benefits of these programs depend on the state of residence and the provider. Some providers only offer discounted services, some may offer free phones with the services, or some may only provide a $100 discount.
Regarding enTouch offer free government smartphone with phone service or only free phone services depending on the state.
Who Is Eligible For enTouch Wireless?
You must be eligible to participate in your state’s enTouch Wireless ACP or Lifeline program. You must meet certain eligibility requirements to qualify for these programs.
The prerequisites to apply for the enTouch Lifeline and ACP program include the following.
- You must be at least 18 or an emancipated minor.
- You must be a resident of the state where you apply for enTouch Lifeline or ACP.
Apart from these, you must fulfill Lifeline and ACP program-specific eligibility criteria to qualify for enTouch free benefits.
These include income below federal poverty guidelines and participation in government program requirements, which are discussed separately for both programs.
enTouch Household Income Requirements
You can qualify for the enTouch Wireless Lifeline or ACP program if your household income is below a certain prescribed limit.
For Lifeline program
The income threshold for the Lifeline program is below $135 of the federal poverty guidelines. You can determine your low income by looking at this table.
| Household Size | 48 Contiguous States, D.C., and Territories | Alaska | Hawaii |
| 1 | $19,683 | $24,584 | $22,640 |
| 2 | $26,622 | $33,264 | $30,618 |
| 3 | $33,561 | $41,945 | $38,597 |
| 4 | $40,500 | $50,625 | $46,575 |
| 5 | $47,439 | $59,306 | $54,554 |
| 6 | $54,378 | $67,986 | $62,532 |
| 7 | $61,317 | $76,667 | $70,511 |
| 8 | $68,256 | $85,347 | $78,489 |
| For each additional person, add: | $6,939 | $8,681 | $7,979 |
For ACP program
Your annual household income should be at or below 200% of the federal poverty guidelines to qualify for the ACP.
Please refer to the table to determine if your household income is at or below 200%
| Household Size | 48 Contiguous States, D.C., and Territories | Alaska | Hawaii |
| 1 | $29,160 | $36,420 | $33,540 |
| 2 | $39,440 | $49,280 | $45,360 |
| 3 | $49,720 | $62,140 | $57,180 |
| 4 | $60,000 | $75,000 | $69,000 |
| 5 | $70,280 | $87,860 | $80,820 |
| 6 | $80,560 | $100,720 | $92,640 |
| 7 | $90,840 | $113,580 | $104,460 |
| 8 | $101,120 | $126,440 | $116,280 |
| For each additional person, add: | $10,280 | $12,860 | $11,820 |
enTouch Wireless Program Requirements
If you cannot qualify for the enTouch Wireless Lifeline or ACP program on your income basis, you may qualify for one if you or any family member participates in any other Lifeline/ACP-eligible government program.
You can check your participation in these government programs.
- Medicaid / Medi-Cal
- Supplemental Nutrition Assistance Program (SNAP) / CalFresh/ FoodStamps
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance or Section 8
- Women, Infants, and Children Program (WIC)
- Veterans and Survivors Pension Benefit
- Federal Public Housing Assistance (FPHA)
- Temporary Assistance for Needy Families (TANF)
- Tribal TANF
- National School Lunch Program
- Bureau of Indian Affairs general assistance
- Food Distribution Program on Indian Reservations
- Supplemental Security Income
How To Apply For enTouch Wireless?
If you are eligible, you can apply for the enTouch Lifeline or ACP program. enTouch offers an effortless application process for these programs through its official website.
You can apply in 2 ways.
- Online Application
- Mail Application
Online Application
You can apply for enTouch Wireless Lifeline or ACP online by following these simple steps.
- Visit “https://entouchwireless.com/”
- You will be redirected to the enTouch website.
- Click on the “Enroll Today” icon in the top-right corner of the page.
- As soon as you do, a pop-up window appears asking you to enter your state
.
- When you choose your state, another pop-up window shows Lifeline/ACP plans or benefits available in your state and asks you to “Choose your plan.”
- Choose the plan you have qualified for by clicking on the “Enroll now” icon below it.
- Fill up the application form with your correct details.
- Upload copies of your eligibility documents wherever required.
- Finally, submit your application form.
- Wait for the provider’s approval.
Mail Application
Alternatively, enTouch allows you to apply for their Lifeline or ACP via mail. But for this, you must first apply at the National verifier and get its approval.
- You can apply through the National Verifier at https://www.lifelinesupport.org/
- Click on the “apply now” icon.
- Fill out the application form.
- Upload your eligibility documents.
- Submit your application.
- Wait for the National Verifier’s approval.
Once the National Verifier approves you, you can proceed to apply via mail. For this, you need to take a print of the application form and send it along with your eligibility documents to the address prescribed by the provider.
Here, you can look for the guide to apply for enTouch benefits via mail.
- Take the print of the application form at “https://entouchwireless.com/paper-application/.”
- When you open this link, a notification appears asking whether you have applied through the National Verifier and have been approved as eligible.
- If the National Verifier approves you, please close the notification and get the application form by clicking the “download the paper application” icon.
- Send the application to PO Box 37, Hiawatha, IA 52233.
You can contact enTouch at 866-488-8719 if you need more information regarding the application process in your state.
enTouch Wireless Coverage
If you are wondering what network enTouch Wireless uses? enTouch Wireless uses the Verizon network and offers access to Verizon’s nationwide CDMA network. Verizon is one of the top three network providers in the country.
It serves its customers with one of the most reliable networks, with nationwide coverage. enTouch offers 4G LTE and 5G wireless services in 33 United States and Puerto Rico states.
enTouch Wireless Compatible Phones
As enTouch uses the Verizon network to offer services. The phone you use must be compatible with the enTouch network.
Most phones that are purchased at Verizon are compatible with enTouch.
However, some phones may not work adequately with the network. As such, you should know what devices are compatible with enTouch.
Here is the list of enTouch Wireless compatible phones.
- American Network Solutions F30
- BLU View 3
- Google Pixel 5a
- HTC U11
- LG K20
- LG K10
- LG G5
- Motorola Moto G stylus (2022)
- Microsoft Surface Duo 2
- Motorola Edge (2021)
- Motorola G Stylus 5G
- NUU Mobile A11L Phone
- OnePlus Nord N200
- OnePlus 10 Pro 5G
- Samsung Galaxy S7
- Sony Xperia 5 III
- Sony Electronics Inc Xperia PRO-I
- Schok Classic Flip Phone
- Sony Electronics Inc XPERIA 1 III
- Samsung Galaxy A32 5G
- Sunbeam F1
Note: If you need a phone that is compatible with your hearing aid, you can check the complete list at “https://entouchwireless.com/hearing-aid-compatibility/”
Frequently Asked Questions
Does enTouch Wireless offer free phones?
Yes. enTouch offers free phones through the government assistance Lifeline and Affordable Connectivity Program (ACP).
Does enTouch offer free iPhones?
No, enTouch does not offer free iPhones. It only offers free Android smartphones to eligible people through its participation in the Lifeline and ACP programs.
What network does enTouch use?
enTouch is a Mobile Virtual Network Operator (MVNO) that serves its customers with Verizon’s 4G LTE or 5G network.
Does enTouch Wireless offer a free Tablet via ACP?
No, enTouch currently does not offer free or discounted tablets. However, you can get a free phone from enTouch by qualifying the ACP.
How can I contact enTouch customer care?
You can reach enTouch Wireless at 866-488-8719.
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