How To Check TruConnect Lifeline Application Status

How To Check TruConnect Lifeline Application Status

Check TruConnect Lifeline Application Status – The U.S. Government provides free phone and internet services to eligible low-income households under federal government schemes like the Affordable Connectivity Program (ACP) and Lifeline.

The free phones and internet services are provided through numerous participating service providers that work with the government to make them accessible to people incapable of paying for them.

TruConnect is one of major America’s wireless internet providers under Lifeline and ACP that provides free phones and wireless services to economically insufficient citizens of America.

TruConnect Lifeline program offers free wireless services, including unlimited talk and text, free international calls, and up to 6 GB of monthly data.

If you have applied for the TruConnect Lifeline program, you may be interested in knowing about your TruConnect Lifeline application status.

This article covers detailed information about the TruConnect Lifeline program application status, how to check it, and more.

So, without further ado, let’s begin.

How to Check TruConnect Lifeline Application Status?

TruConnect Lifeline Application Status
TruConnect Lifeline Application Status

You can check your application status for the TruConnect Lifeline program in three ways.

By Visiting TruConnect’s Official Website

By Visiting TruConnect's Official Website

Here are the steps you need to follow.

  • To check TruConnect Lifeline application status, visit “”
  • Click on My Account, and on the next page, enter your phone number.
  • Visit the Lifeline section on your account.
  • There, you will see your application status.

Alternatively, you can check your application status by visiting “”

By calling TruConnect customer service

If you don’t receive mail on your registered number, you can contact TruConnect customer care service and request that they let you know about your TruConnect Lifeline application status.

The TruConnect representative may ask you for your application number, email id, or phone number, so please be ready beforehand.

You can reach TruConnect customer care service at 1-800-430-0443 or visit “”.

The customer support team will review your TruConnect Lifeline application status and alert you on the progress of your application form.

Please note that customer support can help you from Monday-Sunday, 5.00 AM-9.00 PM PST.

Why is it important to know the TruConnect Lifeline application status?

You must check the TruConnect Lifeline application status to learn about your application’s chances of getting approved to receive TruConnect services. You will know when to expect your free phones or services if your application is agreed upon.

If your application is rejected, you will be able to learn the right ways to apply, or you may look for other alternatives. You may go for reapplication.

The other alternative is to search for other providers’ free phone and internet services under the Lifeline program and apply for them. Therefore, you must learn about your TruConnect Lifeline application status at the right time.

Get Now: How to get a TruConnect Replacement Phone FREE

Reasons for TruConnect Lifeline Application Rejections

In most cases, the application gets approved. But there are instances when your TruConnect Lifeline application might face rejections.

Below, we have listed some likely reasons for the TruConnect Lifeline application rejections –

  • You have not completed your 18 years.
  • Your income is above 135% of the Federal Poverty Guidelines of your state.
  • You do not participate in a government-aided program like SNAP, SSI, WIC, LIHEAP, etc.
  • You did not provide proof of your address.
  • Your TruConnect application form had errors.
  • You are not a resident of a state in which TruConnect offers its services under the Lifeline program.
  • You did not submit copies of your eligibility documents during the application process.

What to do if the TruConnect Lifeline application is rejected?

If you check the status and see that your TruConnect Lifeline application is rejected, consider reapplying again.

Moreover, you can search for other service providers operating in your state under the Lifeline program. Remember that as long as the preferred carrier operates in your state, you can apply for its services if you are eligible under the Lifeline program.

While searching for providers, you can check the different deals offered by numerous carriers and go for the suitable one. Alternatively, consider looking for a free cell phone from a charity or a non-profit organization.

States in which TruConnect offers its services under the Lifeline program

TruConnect Lifeline program offers low-income eligible households a monthly plan with unlimited talk, text, and free international calls to selected states, including California, Arizona, Mississippi, Minnesota, Iowa, Rhode Island, Arkansas, Colorado, Hawaii Island, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Utah, Massachusetts, Maryland, Michigan, Missouri, Nebraska, Nevada, Georgia, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Texas, U.S. Virgin Islands, Vermont, Washington, West Virginia, and Wisconsin.

How to qualify for TruConnect Lifeline Program?

To qualify for the TruConnect Lifeline Program, you must fulfill certain eligibility. You must be at least 18 years of age or above.

If you qualify by age, you must qualify for any of the below two eligibility.

Income-based eligibility

Your annual household income must be at or below 135% of the Federal Poverty Guidelines.

Program-based eligibility

You or any household member is a participant in any of the government-aided programs.

Documents needed to prove your TruConnect Lifeline Eligibility

Documents needed to prove your TruConnect Lifeline Eligibility
Documents needed to prove your TruConnect Lifeline Eligibility

You need to provide some documents to prove your eligibility. If you submit the wrong documents and check the status of your TruConnect, you will see that your application is rejected.

If you qualify on a low-income basis, you must provide a document showing your annual income statement.

Please have one of the following –

  • Last year’s state, federal or Tribal tax return
  • Current income statement or paycheck stubs
  • Veterans Administration statement of benefits
  • Unemployment or Workers’ Compensation statement of benefits
  • Federal or Tribal notice letter of participation in General Assistance
  • Divorce decree
  • Child support award

If you qualify on a program basis, you need a document that shows your name and program name, proving your participation. You may have one among the following.

  • Government Approval letter
  • Benefit award letter
  • Statement of benefits
  • Benefit verification letter

Also Read: How to get TruConnect Free Phones

How to apply for TruConnect’s Lifeline Program?

To apply for the TruConnect Lifeline program, see the steps below.

  • Visit the TruConnect official website at
  • Enter your ZIP code and email in the boxes and click “Apply Now.”
  • Read the on-screen instructions to fill out the application form.
  • Fill up the application by providing the essential details and documentation.
  • Finally, submit the application.
  • Wait for approval or rejection.
  • You can visit “” to check your TruConnect application status.


Once you have applied for the TruConnect Lifeline program, knowing your TruConnect Lifeline application status is important. Hope our ultimate guide helped with the queries that you might have.

With that said, here I am wrapping up this article. If you have any questions, feel free to shoot them in the comment section below. Our team will try to respond ASAP.


How do I check my TruConnect Lifeline Application Status?

You can check your application status by visiting “” Alternatively, you can also contact TruConnect customer care at 1-800-430-0443 to check your status.

How long does it take to process a TruConnect Lifeline Application?

Tru connect usually takes around 2-4 weeks.

What can I do if I have questions about my TruConnect Lifeline Application Status?

You can contact TruConnect customer service at 1-800-430-0443 to ask them anything about your application.

About the author

Eliana Cooper

Eliana Cooper is an esteemed editor at World-Wire, recognized for her expertise in sports and government news. With a background in Journalism and Political Science, she excels in delivering in-depth and factual reporting. Her work is known for its thorough research and clear presentation, making complex topics accessible. Eliana's contributions have earned her recognition, including the "Excellence in Sports Journalism" award in 2023.

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